Terms and conditions
These General Terms and Conditions of Sale (these “Terms and Conditions of Sale”) govern the sale of products by Ubi Maior S.R.L. U.P. – VAT n. 10238401003 n. REA 1220314 to individuals or entities that make purchases (“Customers” or “You”) Your use of the Site to purchase products indicates your agreement to follow and to be bound by these Terms and Conditions of Sale.
The only products offered for sale by Ubi Maior S.R.L. U.P. are those shown on the Site. Ubi Maior S.R.L. U.P. and it reserves the right to modify or discontinue any product offered for sale on the Site without notice to the Customer. Further, the Customer acknowledges and agrees that all images shown on the product pages or other pages of the Site are shown for information purposes only and may not be wholly representative of the products and their features. Products may have slight variations, including, but not limited to, variations in color and size, from the images shown on the Site, as a result of the varying devices used to view the Site.
All purchase orders (“Orders”) are subject to written acceptance by Ubi Maior S.R.L. U.P.. Receipt and acceptance of an Order by Ubi Maior S.R.L. U.P. shall be confirmed by email sent to the email address indicated by the Customer when submitting the Order. All email Order confirmations shall include a summary of the purchase. The purchase of merchandise through the Site is strictly limited to parties who can lawfully enter into and form contracts on the Internet in accordance with the Italian legislation on the matter.
Orders shall be filled in the order in which they are received by Customers, subject to availability. In the event that Ubi Maior S.R.L. U.P., any reason, cannot fulfill an Order that has already been accepted in writing by Ubi Maior S.R.L. U.P., Ubi Maior S.R.L. U.P. shall notify the Customer in writing by email and refund the Customer any payment or portion thereof that Ubi Maior S.R.L. U.P. received for the unavailable product(s).
Prices and Payment Methods
All prices indicated on the Site shall be in Euro, and shall be inclusive of applicable sales taxes at the current rate ( if not indicated differently) shipping charges shall be added to the price at check-out, and the Customer shall have an opportunity to review all such charges prior to completing and submitting an Order. Ubi Maior S.R.L. U.P. reserves the right to change the prices of any products at any time.
Customers may make payments through any of the following methods:
*Where products are purchased using a credit card, the transaction may be performed via the PayPal secure server . Under no circumstances and at no stage of the transaction shall Ubi Maior S.R.L. U.P. be able to access the Customer’s credit card information, which shall be transmitted through a secure connection directly to the banking institute that manages the transaction. No electronic record of said details shall be held by Ubi Maior S.R.L. U.P. and therefore under no circumstances shall Ubi Maior S.R.L. U.P. be held liable for any fraudulent and unauthorized use of credit cards by third parties at the time of payment.
Customers may pay via PayPal in accordance PayPal’s terms and conditions of use.
All prices and offers remain valid as advertised from time to time. The Euro price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.
If you are a Customer whose credit/debit card is not denominated in Euro, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction.
You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Ubi Maior S.R.L. U.P. we will not be liable for any delay or non-delivery.
The products purchased shall be shipped to the address indicated by the Customer in connection with the Order as soon as reasonably practicable after Ubi Maior S.R.L. U.P. receipt of payment in full for the OrderGenerally, Ubi Maior S.R.L. U.P. ships within 24 to 48 hours of receipt of payment in full; however, the foregoing notwithstanding, the shipment and delivery dates set forth in any Order, Order acceptance or in these Terms and Conditions are estimates only and such estimates shall not be deemed a representation by Ubi Maior S.R.L. U.P. | Ubi Maior S.R.L. U.P. shall not be liable for failure to ship or deliver the products as estimated, and the Customer shall not be entitled to any refunds or cancellation of Orders as a result of delayed shipment. The entire cost of delivery shall be borne by the Customer in advance of shipment. Ubi Maior S.R.L. U.P. reserves the right to accept or refuse requests for delivery outside of the Italy and its territories. In the event Ubi Maior S.R.L. U.P. accepts any such request, all costs and expenses associated with delivery outside of the Italian territory, including customs duties and taxes, shall be borne by the Customer in advance of shipment.
Ubi Maior S.R.L. U.P. ships all products in good and undamaged condition. Please note that all shoes should be tried on a carpeted surface before wear. Upon delivery of the products to the applicable carrier, the risk of loss or damage shifts to the Customer. Delivery is deemed complete and title to the products passes to the Customer upon acceptance of the shipment by a common carrier. Promptly upon the receipt of a shipment of products, the Customer shall examine the shipment to determine whether the shipment conforms to the applicable Order and/or whether any product(s) included in the shipment are defective or damaged. In the event of a non-conformity, damage or defect, the Customer must send written notice of the same within seven (7) days of Customer’s receipt of the shipment to Ubi Maior S.R.L. U.P. at the following email address: firstname.lastname@example.org (a “Defect Notice”). A Defect Notice must set forth the specific nature of the defect, damage or non-conformity, and must indicate whether the Customer desires to return the product upon receipt and review of a Defect Notice, Ubi Maior S.R.L. U.P. shall contact the Customer with instructions regarding the return or exchange of the product. Ubi Maior S.R.L. U.P. reserves the right to deny the return or exchange of any non-conforming, damaged or defective product at its sole and exclusive discretion.
For more information returns and exchanges please see our Return and Exchange Policy.
Limitation on Liability
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, IN NO EVENT WILL Ubi Maior S.R.L. U.P. BE LIABLE FOR ANY LOSS, DAMAGE OR CLAIM FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF REVENUE, DELAY OR DAMAGES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY. IN NO EVENT SHALL Ubi Maior S.R.L. U.P.S LIABILITY EXCEED, IN THE AGGREGATE, THE TOTAL PURCHASE PRICE, IF ANY, RECEIVED BY Ubi Maior S.R.L. U.P. AS APPLICABLE, FOR THE PRODUCTS.
Complaints and Requests for Information
Ubi Maior S.R.L. U.P. Customer Care departmentis available for all enquiries regarding orders, deliveries, purchases, complaints, requests for information and, more generally, these Terms and Conditions of Sale:
from Monday to Saturday, from 9 AM to 7 PM EST
These Terms and Conditions of Sale and their interpretation shall be governed by the italian laws without regard to conflicts of law rules. Any disputes hereunder shall be resolved in the Italian courts in the city of Rome ( Italy)
Neither Ubi Maior S.R.L. U.P. nor any of their respective affiliates shall be liable for failure to deliver or for delay in delivery or performance due to: (i) a cause beyond its reasonable control; (ii) an act of God, act or omission of the Customer, act of civil or military authority, governmental priority or other allocation or control, fire, strike or other labor difficulty, riot or other civil disturbance, insolvency or other inability to perform by the manufacturer, delay in transportation; or, (iii) any other commercial impracticability. If such a delay occurs, delivery or performance shall be extended for a period equal to the time lost by reason of delay.
Any notice required or permitted to be given under these Terms and Conditions of Sale shall be made in writing and shall be deemed to have been given (i) if personally delivered, or (ii) if sent by registered or certified mail, postage prepaid, return receipt requested, (iii) if sent by nationally or internationally recognized delivery service, or (iv) if sent by email. Notices shall be deemed to have been received (i) immediately, if personally delivered, or (ii) upon receipt as indicated by the date on the signed receipt, if sent by registered or certified mail, postage prepaid, return receipt requested, or by nationally or internationally recognized delivery service, or (iii) upon confirmation of receipt by the recipient if sent by email.